Customer Support : +971 04 892 2009
info@bwoo.ae
Free Shipping Over AED 250*
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Customer Support : +971 04 892 2009
info@bwoo.ae
Free Shipping Over AED 250*
DELIVERY POLICY
We aim to provide fast and reliable delivery for all orders placed on our website.
We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier.
UAE Delivery Fees will be a Flat Rate of AED: 10 and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.
Orders will be delivered within 2–3 working days from the date of confirmation. 4 to 10 working Days to Other Countries.
We deliver through trusted courier partners:
Nas Express Couriers LLC
Orders received before 3:00 PM will be processed on the same day. Orders placed after this time will be processed on the next working day.
Delivery charges (if applicable) will be shown at checkout before completing your order.
Once your order is shipped, you will receive tracking information via SMS or email to follow your delivery status.
We deliver across the United Arab Emirates.
We strive to provide a smooth shopping experience. Please review our cancellation terms below:
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
Customers may cancel their order within 2 hours of placing it.
To cancel, please contact our customer support team immediately with your order number.
If the order has not been processed or shipped, a full refund will be issued.
Once the order has been shipped, cancellation is not possible.
Customers may still refuse the delivery at the time of arrival, but shipping charges may apply.
We reserve the right to cancel or refuse any order due to:
Product unavailability
Payment issues
Incorrect address or contact details
Any other unforeseen circumstances
If this happens, customers will be notified and refunded accordingly.
We strive to make every shopping experience delightful and worry-free. Your satisfaction is our priority.
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