Privacy policy

At Bwoo Trading, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (bwoo.ae) or make purchases from us.

By using our website, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following information from you:

• Personal Information: Name, email, phone number, shipping and billing addresses.

• Payment Information: Credit/debit card details processed through secure payment gateways.

• Usage Information: How you interact with our website, pages visited, products viewed, and purchase history.

• Cookies & Tracking Data: To improve your browsing experience and show relevant offers (refer to our Cookie Policy).

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2. How We Use Your Information

We use the information to:

• Process and fulfill your orders.

• Improve our products, website, and services.

• Communicate with you about your order, promotions, or updates.

• Personalize your shopping experience.

• Prevent fraud and unauthorized transactions.

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3. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share information with:

• Service Providers: Delivery partners, payment processors, IT services.

• Legal Authorities: When required by law or to protect our rights.

All third-party service providers are required to maintain the confidentiality and security of your information.

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4. Data Security

• We implement industry-standard security measures to protect your data.

• Your payment information is encrypted and processed via secure payment gateways.

• While we take every precaution, no method of transmission over the internet can be guaranteed 100% secure.

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5. Your Rights

You have the right to:

• Access and correct your personal information.

• Request deletion of your personal data, where legally possible.

• Opt-out of marketing communications.

To exercise your rights, please contact us at support@bwoo.ae.

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6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze website traffic, and display personalized content. Please see our Cookie Policy for more details.

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7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

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8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Please review periodically to stay informed.

 

8. Payment Privacy Policy

• ‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
• https://www.bwoo.ae/ will not pass any debit/credit card details to third parties’’
• https://www.bwoo.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’